CUSTOMER SUCCESS: SIA-SSB Relies on BMC Software to Orchestrate Credit Card Processing for Leading European Banks

HOUSTON, Mar 30, 2009 (BUSINESS WIRE) ----The integrity of billions of credit card, online payment and collection transactions relies on SIA-SSB, a leading European technology provider serving the international financial community. With such a critically important responsibility, SIA-SSB turned to BMC Software (NYSE:BMC) to ensure high availability, optimal performance and data integrity for every managed transaction.

SIA-SSB relies on BMC Mainframe Service Management solutions to maintain critical databases within limited time windows, minimal resource consumption, and in keeping with stringent service level agreements.

After the implementation of BMC Database Performance for DB2, SIA-SSB has recognized the following benefits:

-- A 70 percent decrease in the time required to collect statistics, allowing SIA-SSB to better plan and prioritize system changes

-- A 75 percent decrease in the elapsed time and an 80 percent decrease in the CPU (Central Processing Unit) time needed for data reorganizations, reducing the overall Lab centre spend

-- The elimination of application timeouts, resulting in a significant increase in DB2 system availability, helping to support customer confidence in SIA-SSB's systems

"BMC Software has made a tremendous difference to our DB2 maintenance," says Angelo Gaspani, SIA-SSB's architecture and data administration manager. "BMC DB2 solutions for z/OS help us quickly and effectively resolve challenges such as performance degradation, inconsistent data, or system changes. At the same time, we're able to reduce CPU consumption in the production environment. Ultimately our customers benefit from a rapid and smooth card payment transaction."

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster, and stronger. That's why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC's comprehensive approach and unified platform helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended December 31, 2008, BMC revenue was approximately $1.86 billion. Visit www.bmc.com for more information.

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